Sales and Marketing Officer
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Job summary
Our client, seeking a results-driven and highly organized Sales Officer (Branch Operations Lead) to oversee the sales performance and day-to-day operations of one of our Lagos branches (Ikeja and Victoria Island). This role is ideal for a proactive leader with strong commercial acumen, capable of driving revenue growth, managing branch operations.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
Sales & Business Performance
- Drive branch sales performance to consistently meet and exceed revenue targets
- Develop and execute strategies to increase sales and improve customer retention
- Monitor sales trends and prepare performance reports with actionable insights
- Identify opportunities for business growth and improved market penetration
Operations Management
- Oversee daily branch operations to ensure efficiency, compliance, and service excellence
- Manage inventory levels, stock movement, and replenishment to ensure optimal availability
- Ensure adherence to company policies, procedures, and operational standards
Team Leadership & Supervision
- Supervise, coach, and motivate branch staff to achieve performance targets
- Coordinate staff scheduling, performance evaluations, and on-the-job training
- Foster a high-performance, customer-focused, and collaborative work culture
Reporting & Coordination
- Prepare regular sales, inventory, and operational reports for management review
- Liaise with supply chain, warehouse, and head office teams for seamless operations
- Identify operational gaps and implement practical solutions proactively
Customer Experience & Compliance
- Ensure consistently high standards of customer service across all touchpoints
- Handle escalated customer issues professionally and effectively
- Ensure compliance with health, safety, and quality standards
Requirements:
- Diploma or Degree in Business Administration, Sales & Marketing, Management, or related field
- 2–4 years of experience in retail, sales management, or operations (experience in fitness, wellness, or lifestyle retail is an advantage)
- Strong leadership, communication, and interpersonal skills
- Proven ability to deliver sales targets and manage branch operations effectively
- Strong analytical, planning, and problem-solving abilities
- Proficiency in MS Excel and basic business reporting tools
- Ability to thrive in a fast-paced, performance-driven environment
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