Sales Agents

SALES AGENTS- Abuja
About The Role
Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.
Key Responsibilities:

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product
• Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner
• Assist customers with onboarding, application submission, and required documentation
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals
• Track daily leads, applications, conversions, and other assigned sales metrics
• Follow up with pending customers to ensure completion of applications and final approvals
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards
  

Requirements

• Minimum of OND, NCE, or equivalent qualification
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage
• Strong communication, persuasion, and negotiation skills
• Ability to work in a fast-paced retail environment with daily customer interaction
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required)
• Computer literacy and ability to use smartphones or digital onboarding tools effectively
• Result-driven mindset with a focus on meeting and exceeding sales targets
  

Key Competencies

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through
  

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70,000, transportation – N20,000
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
• Training, coaching, and growth opportunities
• Performance incentives and rewards
  

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