Sales Administrator
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Job summary
We are looking for a qualified Sales Administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers. Our ideal candidate is goal-orientated and has a deep knowledge and understanding of Customer Relationship Management.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
Responsibilities:
- Customer service: Answer customer questions by phone, email, or in person. Follow up with customers about orders and delivery.
- Order processing: Take orders, process payments, and raise invoices.
- Record keeping: Update customer records and maintain paperwork.
- Delivery management: Organize deliveries and assist with timely delivery.
- Sales reporting: Create monthly sales reports.
- Sales presentations: Assist in preparing sales presentations and proposals.
- After-sales support: Provide after-sales support to customers.
Requirements:
- Experience: 2+ years in sales management or e-commerce fulfillment. Experience in health or wellness products is a plus.
- Skills: Strong organizational, communication, and problem-solving skills.
- Tech Savvy: Familiarity with e-commerce platforms, CRM tools, and shipping software.
- Customer Focused: Committed to providing excellent service to customers facing cancer-related challenges.
- Adaptability: Comfortable in a fast-paced environment and excited to take on new challenges.
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