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Retail Sales Officer

Cyberspace Limited

Sales

IT & Telecoms NGN 75,000 - 150,000
Easy Apply
1 month ago

Job Summary

We are seeking a motivated and customer-focused IT & Telecommunication LTE Retail Sales Person to join our team. The ideal candidate will have a strong understanding of LTE technology and telecommunications products, excellent sales skills, and a passion for helping customers find the right solutions for their needs.

  • Minimum Qualification : OND
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities
Customer Service:
  • Greet and assist customers in the store, providing knowledgeable and friendly service.
  • Understand customer needs and recommend appropriate LTE products and services.
  • Handle customer inquiries, complaints, and returns in a professional manner.


Sales:

  • Achieve and exceed sales targets and objectives.
  • Demonstrate and explain the features and benefits of LTE devices and services to customers.
  • Upsell and cross-sell additional products and services to maximize sales opportunities.


Product Knowledge:

  • Stay up-to-date with the latest LTE and telecommunications products and services.
  • Attend training sessions to enhance product knowledge and sales skills.
  • Provide detailed product information to customers to help them make informed purchasing decisions.


Inventory Management:

  • Conduct regular inventory checks and ensure the accuracy of stock levels.
  • Maintain an organized and visually appealing retail space.


Sales Reporting:

  • Maintain accurate records of sales transactions and customer interactions.
  • Prepare and submit sales reports to management as required.


Team Collaboration:

  • Work closely with other sales team members to achieve overall store goals.
  • Participate in team meetings and contribute ideas for improving sales and customer service.


Requirements:

Education:

  • High school diploma or equivalent; Bachelor’s degree in a related field is a plus.


Experience:

  • Proven experience in retail sales, preferably in the telecommunications or IT sector.
  • Familiarity with LTE technology and telecommunications products is highly desirable.

Skills:

  • Strong interpersonal and communication skills.
  • Excellent customer service skills with a friendly and approachable demeanor.
  • Ability to understand and explain technical information to non-technical customers.
  • Proficient in using sales software and point-of-sale (POS) systems.
  • Strong organizational skills and attention to detail.

Other Requirements:

  • Ability to work flexible hours, including weekends and holidays.
  • Ability to stand for extended periods and handle physical tasks such a stocking shelves.


Location:
Ikeja


Remuneration: NGN 85,000 and a commission structure.

  • Health insurance

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