restaurant supervisor

Responsibilities:

• Hire, train, and schedule front-of-house staff.
• Delegate daily tasks and monitor performance to maintain high productivity.
• Welcome guests, oversee order accuracy, and proactively check on tables to gauge satisfaction.
• Handle and resolve customer complaints promptly and professionally.
• Conduct regular inspections of dining and kitchen areas to ensure compliance with food safety, hygiene, and sanitation regulations.
• Oversee daily opening and closing duties, assist servers during peak hours, and manage point-of-sale (POS) systems.
• Monitor stock levels of food, beverages, and cleaning supplies, placing orders as needed and maintaining vendor relationships.

Requirements:

• Minimum of 2–3 years of experience in a supervisory role within a restaurant, lounge, hotel, or hospitality business.\
• Strong leadership and team management skills.
• Excellent customer service and conflict-resolution abilities.
• Ability to supervise daily restaurant operations with minimal oversight.
• Experience managing Front of House staff, including waiters, hostesses, runners, and bar personnel.
• Good understanding of POS systems, cash handling, and sales reporting.
• Ability to monitor inventory, facility maintenance, and operational standards.
• Strong communication and interpersonal skills.
• High level of accountability, attention to detail, and problem-solving ability.
• Ability to work under pressure in a fast-paced hospitality environment.
• Proficient in Microsoft Excel, Google Sheets, and WhatsApp Business communication.
• Willingness to work weekends, holidays, and flexible shifts as required.
• Professional appearance and positive attitude.
• Must be organized, proactive, and capable of leading by example.
• HND/B.Sc. in Hospitality Management, Business Administration, or a related field.

Remuneration: NGN 100,000 – ₦150,000