Restaurant Supervisor

Responsibilities:

• Supervise day-to-day operations, ensuring efficient and seamless service.
• Oversee food preparation, presentation and portion control for consistency and quality.
• Maintain high standards of hygiene, safety and cleanliness across all departments.
• Manage customer interactions with patience, empathy and professionalism.
• Handle stock, vendor relationships and supply coordination to prevent shortages or wastage.
• Monitor daily cash, POS transactions and sales reconciliations, ensuring accuracy.
• rain, motivate and mentor staff to maintain discipline and teamwork.
• Prepare weekly performance and financial reports for management.
• Implement effective opening and closing routines.
• Support the restaurant’s mission of providing a warm, culturally rooted dining experience.

Requirements:

• HND/B.Sc. in Hospitality Management, Business Administration, or a related field.
• Minimum of 3–5 years’ experience supervising restaurant or hospitality operations.
• Familiarity with Enugu Meals (Akidi, Ofe Akwu, Nsala, Abacha, Okpa, etc.) or regional cuisines and customer preferences is an advantage.
• Strong leadership, organizational, and interpersonal skills.
• Excellent communication and problem-solving ability.
• Financial awareness and ability to track daily sales and operational costs.
• Proficiency in POS systems and restaurant management tools.
• Must be dependable, self-motivated and flexible to work extended hours.
• Demonstrates humility, emotional maturity and a genuine passion for service.