Restaurant Manager
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Job summary
The Restaurant Manager is responsible for overseeing overall branch operations, driving sales growth, ensuring excellent customer experience, managing staff, and maintaining strict financial and operational controls. This role requires strong leadership and the ability to deliver consistent performance in a fast-paced environment.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
Operations & Service Management:
- Oversee daily restaurant operations and ensure smooth service delivery
- Maintain food quality, presentation, and service standards
- Ensure timely opening and closing of the restaurant
- Resolve customer complaints effectively
Sales & Business Performance:
- Drive daily and monthly sales targets
- Execute marketing campaigns and promotions
- Identify opportunities to increase customer traffic and retention
- Monitor competitors and market trends
Staff Management & Discipline:
- Supervise all restaurant staff (front and back of house)
- Prepare duty rosters and ensure adequate staffing
- Train, coach, and discipline staff
- Enforce punctuality, dress code, and conduct standards
Inventory & Cost Control:
- Monitor stock usage and ensure accountability
- Reduce wastage, theft, and unauthorized usage
- Coordinate stock counts and reporting
Cash & Reporting Oversight:
- Ensure accurate daily sales and cash reporting
- Review operational reports and performance metrics
- Support audits and internal control processes
Compliance & Safety:
- Enforce hygiene and safety standards
- Ensure compliance with company policies and regulations
- Report incidents and operational risks
Key Performance Indicators (KPIs):
- Sales growth and target achievement
- Customer satisfaction levels
- Staff productivity and discipline
- Inventory accuracy and waste reduction
- Compliance with reporting and audits
Requirements:
- OND/HND/Bachelor’s degree (preferred)
- Minimum of 2 years’ experience in restaurant/hospitality management
- Experience managing teams in a high-volume environment
- Knowledge of inventory management and cash handling
- Abuja market experience is an added advantage
- Strong leadership and team management skills
- Excellent communication and problem-solving ability
- High integrity and accountability
- Ability to work under pressure and meet targets
- Basic computer and reporting skills
Location: Abuja (Karu, Mararaba, Asokoro, Nyanya & Environs)
Remuneration: NGN 100,000 - 130,000 Monthly
Accommodation: Available
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