Restaurant Manager
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Job summary
The Restaurant Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellent customer service, efficient operations, effective team performance, and achievement of business objectives.
Min Qualification:
Degree
Experience Level:
Senior level
Experience Length:
5 years
Language Requirement:
English
Working Hours:
Full Time - Rotating Schedule
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Manage opening and closing procedures, shift coverage, staff briefings and daily service readiness.
- Coordinate the floor, kitchen, bar, finance, inventory and procurement teams. Work with the Customer Experience and Delivery Lead on order fulfilment and guest feedback.
- Monitor sales against agreed targets and organise breakfast, brunch, dine-in and delivery activity.
- Resolve complaints promptly, record incidents and escalate food safety, financial and staffing concerns.
- Enforce SOPs, approved discounts, cash controls, stock procedures and timely management reports.
- Coach staff, assess performance and lead pre-opening training and mock service.
Requirements:
- A minimum of 5 years of experience
- A minimum of a degree in a related field
- Leadership
- Effective communication
- Customer Service
- Problem solving Restaurant operations
- food safety and hygiene standards
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