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1 month ago

Job Summary

We are seeking a dynamic and experienced Restaurant General Manager to lead and oversee the operations of our thriving restaurant. As a vital member of our management team, you will be responsible for ensuring exceptional customer service, driving revenue growth, and maintaining high standards of food quality and cleanliness.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

  • Leadership: Lead, mentor, and inspire a diverse team of front-of-house and back-of-house staff to achieve excellence in service and performance.
  • Operations Management: Oversee day-to-day operations, including inventory management, scheduling, and ensuring compliance with health and safety regulations.
  • Customer Experience: Ensure guests receive exceptional service and have a memorable dining experience by maintaining high standards of hospitality and addressing any concerns or issues promptly.
  • Financial Management: Drive revenue growth and manage expenses to achieve profitability targets through effective cost control measures and strategic pricing strategies.
  • Staff Training and Development: Implement training programs to continually develop the skills and knowledge of the team, fostering a culture of excellence and continuous improvement.
  • Quality Control: Maintain high standards of food quality, presentation, and consistency, conducting regular inspections and addressing any areas for improvement.
  • Community Engagement: Build and maintain positive relationships with the local community, actively participating in community events and initiatives to promote the restaurant and enhance its reputation.


Requirements:

  • Proven Experience: Minimum of 3 - 5 years of experience in a similar role within the hospitality industry, with a track record of success in managing a high-volume restaurant.
  • Leadership Skills: Strong leadership and interpersonal skills, with the ability to motivate and inspire a team to achieve their full potential.
  • Financial Acumen: Solid understanding of financial management principles, including budgeting, forecasting, and profit and loss analysis.
  • Customer Focus: Passion for delivering exceptional customer service and creating memorable experiences for guests.
  • Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
  • Problem-Solving Abilities: Proactive approach to identifying and addressing challenges, with the ability to make sound decisions under pressure.
  • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, as required.
  • Must pass Background Check and Drug Screening
  • Must Provide 3 Guarantors and 3 Referees with Valid IDs
  • Must Participate and pass through Training on Good Work Ethics, Good Customer Service and Communication Skill
  • Training is 4 - 6 Weeks (Course work and Internship)

Benefits:

  • Competitive salary
  • Opportunities for career advancement
  • Positive and supportive work environment

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