Restaurant General Manager

Company Description

Timers Restaurant Timers Fast Food & Restaurant is a fast-growing food brand in Lagos focused on delivering high-quality meals, fast service, and structured operations across dine-in, takeaway, and corporate catering.  Timers ensures prompt and professional service that resonates with busy teams. Whether it's executive meetings, lunch programs, staff meals, or corporate events, Timers Restaurant is committed to creating exceptional dining experiences designed to impress.

Role Description

This is a full-time, on-site position located in Lekki Lagos for a Restaurant General Manager at Timers Restaurant. We are seeking a disciplined and hands-on Restaurant General Manager to take full ownership of daily operations and drive consistent performance across all aspects of the business. 

This role is suited for a leader who thrives in structured environments, values accountability, and can effectively manage teams to deliver high operational standards.

Qualifications

• Proven experience in P&L Management and Budgeting to ensure profitability and efficient resource allocation
• Strong Customer Satisfaction and Customer Service skills to deliver an outstanding dining experience
• Experience in Hiring, including recruitment, onboarding, and training employees
• Exceptional leadership and decision-making abilities
• Excellent organizational and time-management skills
• Ability to work on-site in Lagos
• Proficiency in restaurant management software and tools is advantageous

Prior experience in a managerial role within the hospitality or food service industry.

Key Responsibilities 

Operational Management 

•⁠ ⁠Oversee all daily restaurant operations 

•⁠ ⁠Ensure adherence to opening and closing procedures 

•⁠ ⁠Maintain high standards in speed, cleanliness, and service delivery 

Team Leadership 

•⁠ ⁠Supervise and guide staff performance 

•⁠ ⁠Promote punctuality, professionalism, and teamwork 

•⁠ ⁠Support recruitment, onboarding, and staff development 

Customer Experience 

•⁠ ⁠Ensure a consistently positive customer experience 

•⁠ ⁠Address customer concerns promptly and professionally 

•⁠ ⁠Maintain relationships with corporate clients 

Systems & Performance Management 

•⁠ ⁠Implement and maintain structured operational systems 

•⁠ ⁠Monitor daily sales, expenses, and performance metrics 

•⁠ ⁠Identify and resolve operational inefficiencies 

Performance Expectations 

Success in this role will be measured by: 

•⁠ ⁠Consistency in staff performance and attendance 

•⁠ ⁠Customer satisfaction and retention 

•⁠ ⁠Operational efficiency and service speed 

•⁠ ⁠Cleanliness and adherence to standards 

•⁠ ⁠Contribution to revenue growth and cost control 

Requirements 

•⁠ ⁠3–5 years’ experience managing a restaurant or fast-paced food business 

•⁠ ⁠Strong leadership and team management skills 

•⁠ ⁠Excellent communication and organizational ability 

•⁠ ⁠Proven problem-solving skills in high-pressure environments 

•⁠ ⁠Solid understanding of restaurant operations and service flow 

Compensation & Benefits 

•⁠ ⁠Competitive salary (based on experience) 

•⁠ ⁠Performance-based incentives 

•⁠ ⁠Opportunities for growth within the Global Holding.

Why Join Timers 

•⁠ ⁠Be part of a growing and structured brand 

•⁠ ⁠Opportunity to make a real operational impact 

•⁠ ⁠Work in an environment focused on excellence and consistency

How to Apply 

Interested candidates should send their CV along with a write up describing a situation where they improved team performance or resolved an operational challenge. Send Here: structuraco.info@gmail.com

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