Restaurant Floor Supervisor
Easy apply
New
Job summary
The Floor Supervisor is responsible for supervising the front-of-house team and ensuring the smooth and efficient operation of the restaurant floor. The role involves coordinating wait staff, monitoring service standards, attending to guest needs, resolving service issues, and ensuring the restaurant consistently delivers great customer experience
Min Qualification:
HND
Experience Level:
Mid level
Experience Length:
4 years
Language Requirement:
English
Working Hours:
Full Time - Rotating Schedule
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Allocate sections, check grooming and attendance, brief the team, and prepare the dining area.
- Supervise reservations, seating, order taking, food delivery, table clearing, and guest follow-up.
- Check menu knowledge, order accuracy, and coordination with the kitchen and bar.
- Resolve routine service issues and escalate complaints or delays to the Restaurant Manager.
- Confirm bills, authorised discounts, and payment handover following approved procedures.
- Train wait staff and record shift incidents, feedback and outstanding actions.
Requirements:
- Minimum qualification of HND
- 4 years of previous experience in a similar role
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
