Relationship officer

Responsibilities:

• Maintain and grow relationships with existing clients
• Ensure client satisfaction and resolve issues promptly
• Identify and pursue opportunities to increase revenue from new and existing accounts
• Develop and implement strategies to achieve sales targets
• Cross-sell and upsell products or services where applicable
• Monitor client accounts and track performance
• Prepare and present regular account reports and forecasts
• Ensure timely invoicing and follow up on payments
• Monitor market trends and competitor activities
• Provide insights to adjust strategies and stay competitive
• Maintain accurate records of client interactions and account updates
• Generate periodic reports on revenue performance and growth opportunities

Requirements:

• Bachelor’s degree in business administration, Finance, Marketing, Sales, and other related fields
• 3-5 years of experience in sales, account management, and other related fields
• Competency in Microsoft Office (Excel, PowerPoint, Word)
  
• Familiarity with CRM software (e.g., Salesforce, Zoho, HubSpot)
• Sales or Account Management certifications (e.g. HubSpot academy, Salesforce CRM)

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and innovative environment.
• Professional development and growth opportunities.
• A supportive and collaborative work culture.

Note: Only qualified candidates will be contacted for an interview.