Recruitment, Selection & GESI Officer

Responsibilities:

• Plan and manage the end-to-end recruitment and selection process, ensuring timely delivery against programme timelines and targets.
• Develop and implement inclusive recruitment strategies that promote equal access and participation for women, persons with disabilities, youth, and other underserved groups.
• Conduct community outreach, awareness campaigns, and stakeholder engagement activities to attract qualified programme applicants.
• Screen applications, verify eligibility, and assess candidates against programme criteria and selection requirements.
• Coordinate assessments, interviews, and selection activities, ensuring a fair, transparent, and merit-based recruitment process.
• Collaborate with programme teams and stakeholders to support candidate evaluation, selection decisions, and onboarding activities.
• Ensure the consistent application of Gender Equality and Social Inclusion (GESI) principles throughout all recruitment and selection processes.
• Maintain accurate recruitment records, candidate documentation, and selection databases while ensuring data quality, confidentiality, and compliance with data protection requirements.
• Manage the recruitment database and generate regular reports on application volumes, selection outcomes, diversity metrics, and programme performance.
• Respond to candidate enquiries, manage recruitment-related grievances, and resolve issues professionally and promptly.
• Engage with community leaders, training providers, government agencies, and other stakeholders to strengthen beneficiary outreach and programme participation.
• Monitor recruitment performance against programme targets and recommend improvements to enhance efficiency, quality, and candidate experience.
• Prepare timely recruitment reports, programme updates, and donor reports, ensuring accuracy and compliance with reporting requirements.
• Ensure all recruitment activities comply with donor regulations, programme guidelines, safeguarding policies, and organisational standards.
• Perform any other duties assigned to support the successful implementation of the iDICE BPO South-West Programme.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Psychology, Social Sciences, Public Administration, or a related field.
• Minimum of 4 years' experience in recruitment, talent acquisition, workforce development, programme implementation, or a related role.
• Experience working on donor-funded programmes, workforce development initiatives, or BPO recruitment is an added advantage.
• Experience working on donor-funded programmes, workforce development initiatives, or within the BPO sector is an advantage.
• Proficiency in Microsoft Office Suite and digital collaboration platforms.
• Ability to work effectively in a hybrid, fast-paced environment and travel within the South-West region as required.

Technical Skills:

• End-to-end recruitment and selection
• Gender Equality and Social Inclusion (GESI)
• Candidate screening and interviewing
• Stakeholder engagement
• Recruitment data management and reporting
• Microsoft Office Suite and digital collaboration tools

Core Competencies:

• Leadership and accountability
• Excellent communication and interpersonal skills
• Stakeholder engagement and relationship management
• Planning and organisational skills
• Analytical thinking and problem-solving
• Attention to detail and accuracy
• Integrity and professionalism
• Teamwork and collaboration

Key Performance Indicators (KPIs):

• Achievement of recruitment and beneficiary enrolment targets
• Timeliness and quality of recruitment processes
• Compliance with GESI, donor, and programme requirements
• Accuracy of recruitment records and reporting
• Stakeholder and candidate satisfaction
• Continuous improvement of recruitment processes