Receptionist

Responsibilities:

• Welcome and attend to customers professionally and courteously.
• Receive and manage customer orders, enquiries, and requests.
• Respond to phone calls, WhatsApp messages, social media enquiries, and other customer communications.
• Provide accurate information on products, prices, availability, and order timelines.
• Coordinate customer orders with the baking/production team.
• Maintain accurate records of orders, payments, and customer information.
• Assist with basic administrative and front-desk duties.
• Keep the reception and customer-facing area clean, organized, and presentable.
• Assist with product displays, packaging, and general customer service when required.
• Create simple short-form content showcasing cakes, pastries, baking processes, new products, promotions, and customer orders.
• Perform other duties reasonably assigned by Management.

Requirements:

• Minimum of OND in any relevant field.
• Previous experience in a receptionist, customer service, bakery, confectionery, retail, or hospitality role is an advantage.
• Must reside in Gbagada or within a close and reasonable proximity to General Hospital, Gbagada.
• Excellent spoken and written English.
• Strong customer service and interpersonal skills.
• Basic computer and smartphone proficiency.
• Knowledge of Instagram, TikTok, WhatsApp, and short-form content creation.
• Strong attention to detail and ability to maintain accurate records.
• Ability to multitask and work effectively in a fast-paced environment.
• Presentable, reliable, punctual, and professional.

Remuneration: NGN100,000 monthly salary.

What We Offer

• Supportive work environment.
• Opportunity for growth and development.