Receptionist
Job summary
The Receptionist is responsible for providing a professional and welcoming front-desk experience for visitors and clients. The role involves managing incoming calls, handling administrative tasks, and ensuring smooth communication between departments while maintaining a positive image of the organization.
Job descriptions & requirements
- Greet and welcome visitors in a courteous and professional manner.
- Answer and direct phone calls, emails, and inquiries.
- Schedule appointments and manage meeting room bookings.
- Maintain visitor logs and issue access passes where required.
- Receive, sort, and distribute mail and deliveries.
- Provide basic information about the company and its services.
- Maintain a clean and organized reception area.
- Support administrative and clerical tasks as assigned.
- Coordinate with security and other departments when needed.
- Handle customer or client complaints professionally.
- Minimum of a secondary school certificate or OND in Administration, Business, or a related field.
- Previous experience as a receptionist or front-desk officer is an advantage.
- Good communication and interpersonal skills.
- Proficiency in Microsoft Office and basic computer applications.
- Professional appearance and customer-focused attitude.
- Strong organizational and time management skills.
- Ability to multitask and work under pressure.
- Friendly, polite, and reliable.
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