Job summary
The Receptionist will manage front desk operations, greet visitors, handle incoming calls, and provide administrative support to ensure smooth office operations.
Job descriptions & requirements
Responsibilities:
- Greet and welcome visitors in a professional and courteous manner, ensuring a positive first impression of the organization and directing guests to the appropriate personnel or department.
- Answer, screen, and route incoming phone calls promptly and efficiently, providing accurate information, taking detailed messages when necessary, and escalating inquiries appropriately.
- Coordinate and manage appointments, meetings, and conference room bookings, ensuring schedules are organized, up-to-date, and communicated effectively to relevant staff.
- Maintain office security by adhering to established procedures, including visitor sign-in processes, issuing visitor badges, and monitoring access to ensure a safe and secure environment.
- Receive, sort, and distribute incoming mail and deliveries, as well as prepare outgoing correspondence and packages in a timely and organized manner.
- Provide administrative support to various departments, including data entry, document preparation, filing, scanning, record maintenance, and other clerical duties as required.
- Ensure the reception area and front office remain clean, organized, and presentable at all times, reflecting a professional and welcoming atmosphere.
Requirements:
- High school diploma or equivalent (Associate’s degree preferred)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional appearance and attitude
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