Receptionist

Responsibilities:

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and forward phone calls, and respond to inquiries promptly.
• Manage the reception area to ensure it is tidy, professional, and well-presented at all times.
• Handle incoming and outgoing correspondence, including mail, packages, and deliveries.
• Maintain visitor logs, issue visitor passes, and ensure security procedures are followed.
• Schedule and confirm appointments, meetings, and conference room bookings.
• Provide basic information about the company to clients, visitors, and callers.
• Assist with clerical duties such as photocopying, filing, scanning, and data entry.
• Maintain and update office records, contact lists, and filing systems.
• Support other departments with administrative tasks as required.
• Report any issues relating to office supplies, equipment, or maintenance.

Requirements:

• OND/HND/Bachelor’s degree in Business Administration, Secretarial Studies, or a related field (preferred).
• Proven experience as a Receptionist, Front Desk Officer, or in a similar customer-facing role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong verbal and written communication skills.
• Excellent organisational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to maintain confidentiality and handle sensitive information.
• Customer service-oriented with strong interpersonal skills.
• Proximity to the company's location is a requirement. Key Competencies
• Attention to detail
• Time management, problem-solving skills
• Flexibility and adaptability
• Teamwork and collaboration