Receptionist
Easy apply
New
Job summary
Responsible for welcoming guests, handling check in and check out, managing reservations, answering enquiries, attending to guest requests and complaints, processing payments, and coordinating with other departments to ensure excellent guest service and a smooth hotel experience.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - Rotating Schedule
Applicant Location:
Abuja, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome and attend to guests professionally.
- Handle guest check-in and check-out.
- Manage reservations and room enquiries.
- Respond to guest requests, questions, and complaints.
- Maintain accurate guest records and front desk documentation.
- Handle telephone calls, messages, and enquiries.
- Coordinate with Housekeeping and other departments regarding room status and guest needs.
- Receive and process payments where applicable.
- Maintain a clean, organized, and professional reception area.
- Follow hotel policies, procedures, and service standards.
- Prepare and submit required front office reports.
- Provide excellent customer service throughout the guest's stay.
Requirements:
- A minimum of 2 years of experience
- A minimum of an HND in a related field
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
