Receptionist
Job summary
The Receptionist & Cashier serves as the first point of contact for guests, handling check-ins, check-outs, reservations, and payment processing while delivering excellent customer service.
Job descriptions & requirements
Responsibilities:
- Welcome and attend to guests professionally.
- Handle check-in and check-out procedures.
- Manage reservations (walk-ins, calls, online bookings).
- Process payments and issue receipts.
- Maintain accurate guest records.
- Respond to inquiries and resolve minor complaints.
- Ensure the front desk area is clean and organised.
Requirements:
- Minimum of OND/HND/Bachelor’s degree.
- 1–2 years of experience in hospitality or customer service (preferred).
- Good communication and interpersonal skills.
- Basic accounting/cash handling knowledge.
- Proficiency in computer usage.
- Presentable appearance and professional attitude.
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