Job summary
The Receptionist is the first point of contact for visitors and callers, responsible for providing a welcoming and professional front-office experience. The role involves managing front-desk operations, handling calls and correspondence, maintaining records, and supporting administrative functions to ensure smooth daily office operations.
Job descriptions & requirements
- Managing the front desk and serving as the first point of contact for visitors, clients, and callers.
- Answering and directing phone calls
- Welcoming guests
- Handling inquiries
- Providing accurate information about the organization.
- Manages appointments
- Receives and distributes correspondence
- Maintains a clean and organized reception area.
- Supports daily administrative operations by maintaining records, filing documents, coordinating office supplies, and assisting other departments when required.
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Ability to manage phone calls and greet visitors professionally
- Good organizational and multitasking abilities
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Time management and attention to detail
- Ability to work under minimal supervision
- Professional appearance and positive attitude
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