Receptionist
Grand Bezer Nigeria Limited
Customer Service & Support
Job Summary
We are a dynamic and forward-thinking organization that prides itself on delivering exceptional customer service and providing a welcoming and professional environment for all employees and visitors. We are looking for a motivated and experienced Receptionist to join our team and become the first point of contact for our visitors, clients, e.t.c. As a Receptionist, you will play a key role in the daily operations of the office by providing outstanding customer service, managing communications, and ensuring smooth office operations. You will be responsible for greeting visitors, answering calls, scheduling appointments, and providing general administrative support.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Welcome and assist visitors with professionalism and warmth, directing them to the appropriate person or department.
- Answer and direct phone calls, take messages, and ensure calls are directed to the appropriate team member promptly.
- Coordinate meetings and appointments, maintain calendars, and ensure efficient time management for team members.
- Sort and distribute incoming mail, prepare outgoing mail, and maintain an organised filing system.
- Assist with general administrative tasks such as data entry, filing, and office organisation.
- Address inquiries and ensure a positive and friendly experience for visitors and clients.
- Maintain a clean, organised, and professional reception area.
- Monitor visitor logs, issue visitor badges, and ensure the security of the office premises.
- Assist with office supply management and administrative tasks as required.
Requirements:
- Proven experience in a receptionist or front desk role (preferred).
- Excellent verbal and written communication skills.
- Strong organisational and multitasking abilities.
- Professional demeanour with exceptional customer service skills.
- Proficiency in MS Office and other office software.
- Ability to handle confidential information with discretion.
- Ability to stay calm and organised under pressure.
- High school diploma or equivalent (Associate’s degree or higher preferred).
Benefits:
- Competitive salary and benefits package.
- Professional development opportunities.
- Friendly and supportive work environment.
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