Receptionist
Job summary
We are looking for a friendly, professional, and well-organized Receptionist to serve as the first point of contact for visitors, clients, and callers.
Job descriptions & requirements
Responsibilities:
- Welcome and attend to visitors, clients, and guests professionally.
- Answer, screen, and direct incoming telephone calls.
- Respond to inquiries and provide accurate information about the company.
- Receive and direct visitors to the appropriate departments or personnel.
- Manage incoming and outgoing correspondence, emails, and deliveries.
- Schedule appointments and maintain the company's appointment calendar.
- Keep the reception area clean, neat, and presentable.
- Maintain visitor logs and other relevant office records.
- Assist with filing, photocopying, printing, scanning, and other administrative duties.
- Receive and distribute incoming mail and packages.
- Support other departments with basic administrative tasks when required.
- Maintain confidentiality when handling company information.
- Perform other duties assigned by management.
Requirements:
- Minimum of SSCE; OND, HND, or a Bachelor's degree is an advantage.
- Good verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Basic computer knowledge and proficiency in Microsoft Word, Excel, and email.
- Good organizational and time-management skills.
- Professional appearance and a courteous attitude.
- Ability to multitask and work under pressure.
- Punctual, reliable, and attentive to detail.
- Previous experience as a receptionist or customer service representative is an advantage but not compulsory.
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