Automobile Quality Assurance Officer


Quality Control & Assurance

Automotive & Aviation NGN Less than 75,000
3 weeks ago

Job Summary

We are looking to hire a Quality Assurance Officer that will be responsible for ensuring that all products and processes meet or exceed established quality standards. You will work closely with cross-functional teams to identify, resolve, and prevent quality-related issues.

  • Minimum Qualification:HND
  • Experience Level:Entry level
  • Experience Length:1 year

Job Description/Requirements


  • Plans, coordinates, and directs the dealership service department’s quality control efforts, ensuring that repairs to customers’ cars have been completed correctly and that vehicles are returned to customers in the proper condition.
  • Formulates and maintains quality control objectives and coordinates these objectives with other managers.
  • Analyzes statistical data and product specifications to formulate dealership standards.
  • Minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality.
  • Investigates and correct customer complaints regarding quality.
  • Inspects all recently purchased and comeback vehicles to ensure proper correction and condition of the vehicle.
  • Meets monthly with dispatcher and service manager to determine if any recurring problems need to be addressed.
  • Monitors training levels of technicians and communicates concerns to shop foreman.
  • Plans, promotes, and organizes training activities related to quality and reliability.
  • Inspects all repair orders and ensures that they include complete documentation and that proper warranty procedures have been followed.


  • Minimum academic qualification of HND/ Bachelor’s degree (or equivalent) in a relevant field.
  • Minimum of 1 year experience in conducting quality audits, quality control, and inspections.
  • Deep knowledge of quality assurance terminology, methods, and tools.
  • Superb computer skills, including database management.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Proficiency in best practices for testing, version control, and defect management
  • Professional certification, such as Six Sigma, CQE, or CQA
  • Strong knowledge of quality management principles, tools, software, and methodologies.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and ability to prioritize tasks.
  • Experience with regulatory compliance requirements.
  • Understanding of agile/scrum methodology and how QA functions within it.
  • Six Sigma, CQE, or CQA license/certification.

Remuneration: NGN 70,000monthly.

  • HMO
  • Pension

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