Automobile Quality Assurance Officer

• Plans, coordinates, and directs the dealership service department’s quality control efforts, ensuring that repairs to customers’ cars have been completed correctly and that vehicles are returned to customers in the proper condition.
• Formulates and maintains quality control objectives and coordinates these objectives with other managers.
• Analyzes statistical data and product specifications to formulate dealership standards.
• Minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality.
• Investigates and correct customer complaints regarding quality.
• Inspects all recently purchased and comeback vehicles to ensure proper correction and condition of the vehicle.
• Meets monthly with dispatcher and service manager to determine if any recurring problems need to be addressed.
• Monitors training levels of technicians and communicates concerns to shop foreman.
• Plans, promotes, and organizes training activities related to quality and reliability.
• Inspects all repair orders and ensures that they include complete documentation and that proper warranty procedures have been followed.

 Requirements:

• Minimum academic qualification of HND/ Bachelor’s degree (or equivalent) in a relevant field.
• Minimum of 1 year experience in conducting quality audits, quality control, and inspections.
• Deep knowledge of quality assurance terminology, methods, and tools.
• Superb computer skills, including database management.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in best practices for testing, version control, and defect management
• Professional certification, such as Six Sigma, CQE, or CQA
• Strong knowledge of quality management principles, tools, software, and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and ability to prioritize tasks.
• Experience with regulatory compliance requirements.
• Understanding of agile/scrum methodology and how QA functions within it.
• Six Sigma, CQE, or CQA license/certification.

Remuneration: NGN 70,000monthly.

• HMO
• Pension