Valet Parking Driver

Responsibilities:

Valet & Driving Operations

• Receive, park, move, secure, and retrieve guests’ vehicles safely and efficiently.
• Drive and handle manual, automatic, luxury, and SUV vehicles competently.
• Ensure vehicles are parked only in approved, designated valet areas.
• Accurately issue and manage valet tickets or digital parking records.
• Ensure timely vehicle retrieval, especially during peak service hours.

Customer Experience

• Welcome guests politely and professionally, representing the restaurant brand positively.
• Maintain a courteous, calm, and respectful attitude at all times.
• Assist guests with basic directions or escalate concerns appropriately.
• Handle guest property with care and maintain strict confidentiality.

Safety, Security & Compliance

• Comply with Nigerian road traffic laws and internal company policies.
• Conduct basic vehicle condition checks and document any visible pre-existing damage before collecting keys from vehicle owners where applicable.
• Secure vehicle keys properly and prevent unauthorized access.
• Immediately report accidents, damages, security risks, or misconduct.
• Support security personnel in maintaining order around the parking area.

Operational & Team Support

• Manage traffic flow at restaurant entrances to avoid congestion and reduce traffic.
• Coordinate closely with facility managers, security officers, and front-of-house teams to maintain law & order.
• Maintain the cleanliness and orderliness of the valet and parking areas at all times.
• Support special events, promotions, weekends, and high-traffic periods.

Requirements:

• Minimum of 3–5 years of professional driving experience.
• At least 2 years’ experience in valet parking, hospitality industry, or service-oriented environments.
• Minimum of OND/HND Certificate or higher.
• Demonstrated experience handling customer vehicles responsibly.
• Valid Nigerian Driver’s Licence (with appropriate class).
• Compliance with Federal Road Safety Corps (FRSC) regulations.
• Clean driving and disciplinary record.
• Strong driving, parking, and manoeuvring skills.
• Excellent customer service and interpersonal skills.
• Professional appearance and communication skills.
• High integrity, reliability, and attention to detail.
• Ability to work under pressure during peak restaurant hours.
• Basic record-keeping and communication skills.
• Physically fit; able to stand, walk, and drive for extended periods.
• Alert, focused, and safety-conscious.
• Well-groomed, disciplined, and respectful.
• Willingness to work shifts, weekends, public holidays, and late nights.

Performance Indicators

• Zero or minimal vehicle damage incidents.
• Positive guest feedback and service ratings.
• Compliance with valet SOPs, safety, and security standards.
• Punctuality, attendance, and teamwork across outlets.