Operations/Business Development Officer

Responsibilities:

Operations:

• Oversee day-to-day operational activities to ensure efficiency and consistency.
• Coordinate internal processes, documentation, and reporting.
• Support management with operational planning and execution
• Monitor service delivery and ensure operational standards are met.
• Work closely with internal teams to improve workflows and productivity.

Business Development:

• Identify and pursue new business opportunities and partnerships.
• Build and maintain strong relationships with clients and stakeholders.
• Prepare proposals, presentations, and business reports.
• Support contract negotiations and onboarding of new clients
• Track business performance and contribute to growth strategies.

Requirements:

• Minimum of 4 years’ experience in operations, business development, or a related role
• Strong understanding of business operations and growth strategies
• Excellent communication and relationship management skills
• Ability to work independently and handle multiple priorities
• Strong organisational and problem-solving skills
• Proficiency in Microsoft Office and Google Workspace tools

What We’re Looking For:

• A self-driven and results-oriented professional
• Someone comfortable working in a fast-paced environment
• Strong attention to detail and execution skills
• A team player with a business-growth mindset