Operations Supervisor
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Job summary
The Operations Supervisor will oversee daily hotel operations, coordinate staff, maintain service standards, and ensure smooth running of the hotel.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Port Harcourt & Rivers State, Nigeria
Job descriptions & requirements
Responsibilities:
- Supervise daily hotel operations and staff activities.
- Coordinate different departments to ensure smooth service.
- Monitor staff performance and ensure compliance with hotel standards.
- Handle guest concerns and resolve operational issues.
- Monitor cleanliness, customer service, and general hotel standards.
- Prepare reports and communicate operational issues to management.
- Ensure proper shift handovers and continuity of operations.
Requirements:
- Previous experience as an Operations Supervisor or in a similar hotel management role is required.
- Strong leadership and organizational skills.
- Excellent communication and customer service skills.
- Ability to supervise staff and handle challenging situations.
- Must be responsible, professional, and reliable.
- Ability to work flexible/24-hour shift schedules.
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