Operations Strategy Officer

Industry: Real Estate / Construction
Location: Victoria Island, Lagos
Work Mode: Hybrid
Employment Type: Full-Time
Experience Level: 4 – 6 Years
Salary Range: ₦350,000 – ₦400,000 (Monthly)
Job Summary
We are seeking a highly analytical and execution-focused Operations Strategy Officer to oversee day-to-day operational performance while driving strategic initiatives that improve efficiency, compliance, and scalability.
This role blends strategy formulation with hands-on operational execution. The successful candidate will work closely with management and cross-functional teams to ensure operational processes are optimized, systems are effective, risks are managed, and organizational goals are consistently achieved as the business grows.
Key Responsibilities
Operational Strategy & Performance Management

• Develop and implement operational strategies aligned with organizational goals and long-term growth plans.
• Identify opportunities to improve operational efficiency, profitability, and overall business performance.
• Establish, document, and continuously improve operational policies, procedures, and best practices.
• Define clear performance targets and key performance indicators (KPIs) to measure operational success.
  

Compliance, Risk & Governance

• Ensure full compliance with regulatory, legal, and industry standards applicable to real estate and construction operations.
• Conduct periodic operational and compliance audits to identify gaps, mitigate risks, and ensure accountability.
• Develop and implement risk management and contingency plans to address operational disruptions and emergencies.
  

Financial & Asset Management

• Support budget preparation, cost control, and financial forecasting across operational activities.
• Implement cost-optimization initiatives without compromising quality, safety, or service delivery.
• Develop and execute strategies that enhance asset value and maximize return on investment (ROI).
  

Facilities & Property Operations

• Ensure all facilities and properties meet health, safety, and environmental (HSE) standards.
• Oversee operational issues related to properties, tenants, and facilities, ensuring timely and professional resolution.
• Monitor property performance metrics to support data-driven operational decisions.
  

Technology, Systems & Data

• Identify and implement technology tools and systems that improve operational efficiency and data visibility.
• Utilize property management, ERP, or CRM software to track performance, guide decision-making, and generate reports.
• Analyze operational data and insights to support continuous improvement initiatives.
  

Stakeholder & Relationship Management

• Serve as a key liaison between internal teams, clients, investors, vendors, regulators, and service providers.
• Build and maintain strong working relationships with external stakeholders to support smooth operations.
  

Leadership & Continuous Improvement

• Lead initiatives that promote operational excellence, innovation, and continuous process improvement.
• Support team coordination and performance through clear expectations, accountability, and structured processes.
  

Qualifications & Experience
Required Qualifications

• Bachelors degree in Business Administration, Operations Management, Real Estate, Engineering, or a related discipline.
• 4 – 6 years of relevant experience in operations management, strategy, or facilities management, preferably within real estate, construction, or property development.
• Strong understanding of operational strategy, budgeting, financial planning, and compliance management.
• Demonstrated experience using property management systems, ERP, or CRM software.
• Proven analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• High level of integrity, accountability, and attention to detail.
  

Preferred Qualifications

• Masters degree or professional certification in Operations Management, Project Management, Facilities Management, or a related field.
• Experience managing multiple properties, projects, or mixed-use real estate portfolios.
• Working knowledge of health, safety, and environmental (HSE) regulations.
• Familiarity with data analytics and technology-driven operational tracking tools.
  

Why Join Us

• Opportunity to play a strategic role in shaping operational excellence within a growing real estate organization.
• Exposure to high-value assets, multi-property operations, and business expansion initiatives.
• Collaborative work environment with strong emphasis on performance, accountability, and innovation.
  

How to Apply
Interested and qualified candidates should submit their CV and a brief cover letter to:
hiring@mysigma.io
Subject Line:
Operations Strategy Officer – Lagos
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