Operations Manager
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Job summary
Prestigious Consulting Group is hiring an experienced Operations Manager to oversee daily hotel operations and ensure smooth coordination across all departments while maintaining excellent guest service standards.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
4 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Supervise daily hotel operations across all departments
- Ensure coordination between Front Office, Housekeeping, F&B, Security, and Maintenance
- Monitor service delivery and guest satisfaction
- Handle operational issues and guest complaints
- Conduct inspections and ensure compliance with hotel policies and safety regulations
- Monitor staff performance, productivity, and manpower requirements
- Prepare operational reports and management updates
- Support revenue growth and efficient resource utilization
- Lead operational meetings and staff briefings
Requirements:
- Minimum of 4 years’ experience in hotel operations management
- Strong leadership and organizational skills
- Excellent communication and problem-solving abilities
- Ability to manage multiple departments effectively
- Knowledge of hospitality operations and service standards
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