Operations Manager
Job summary
<p>The operations manager will oversee and coordinate all security operations across multiple locations, ensuring efficient service delivery, effective personnel management, and high levels of client satisfaction. This role requires a proactive leader with strong operational and recruitment experience within the security industry.</p>
Job descriptions & requirements
Responsibilities:
- Oversee and manage daily security operations across all assigned sites
- Recruit, screen, and deploy qualified security personnel in line with company standards
- Conduct routine site inspections and operational performance assessments
- Manage incident reporting, investigations, and ensure timely resolution of issues
- Build and maintain strong client relationships, addressing concerns promptly
- Train, supervise, and discipline security personnel where necessary
- Ensure full compliance with company policies and regulatory requirements
- Coordinate emergency response and crisis management activities
Requirements:
- 3–5 years’ hands-on operational experience in a similar role within a security company
- Minimum of HND in a relevant field
- Relevant security certifications will be an added advantage
- Proven track record in recruiting and managing security personnel
- Strong leadership and team management capabilities
- Excellent communication and report writing skills
- Ability to work under pressure and respond effectively to emergencies
- High level of integrity, professionalism, and accountability
- Proficiency in Microsoft Office tools
Remuneration: NGN400,000 Net
Location: Lagos
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