Operations Manager
Job summary
The operations manager will oversee and coordinate all security operations across multiple locations, ensuring efficient service delivery, effective personnel management, and high levels of client satisfaction. This role requires a proactive leader with strong operational and recruitment experience within the security industry.
Job descriptions & requirements
Responsibilities:
- Oversee and manage daily security operations across all assigned sites
- Recruit, screen, and deploy qualified security personnel in line with company standards
- Conduct routine site inspections and operational performance assessments
- Manage incident reporting, investigations, and ensure timely resolution of issues
- Build and maintain strong client relationships, addressing concerns promptly
- Train, supervise, and discipline security personnel where necessary
- Ensure full compliance with company policies and regulatory requirements
- Coordinate emergency response and crisis management activities
Requirements:
- 3–5 years’ hands-on operational experience in a similar role within a security company
- Minimum of HND in a relevant field
- Relevant security certifications will be an added advantage
- Proven track record in recruiting and managing security personnel
- Strong leadership and team management capabilities
- Excellent communication and report writing skills
- Ability to work under pressure and respond effectively to emergencies
- High level of integrity, professionalism, and accountability
- Proficiency in Microsoft Office tools
Remuneration: NGN400,000 Net
Location: Lagos
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