1 month ago
Online Sales Supervisor
Beauty Routine Cosmetics & Embellishments Ltd.
Marketing & Communications
Healthcare
NGN
250,000 - 400,000
Easy Apply
Job Summary
Beauty Routine is a fast-growing cosmetics brand that believes “Beauty is Power. We are looking for a proactive and results-driven customer service lead to manage our online service team, train new members, and explore new customer opportunities in the Lagos market.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Lead and supervise the customer service team to ensure excellent communication and customer satisfaction.
- Train new customer service members and guide the team on how to improve their sales and communication skills.
- Follow up with existing customers, maintain relationships, and increase repeat purchases.
- Actively explore and contact potential customers or business partners through social media (e.g., beauty founders, influencers, or shop owners).
- Work closely with the sales and marketing team to improve overall performance.
Requirements
- Proven experience in customer service or team leadership (at least 2 years).
- Strong communication and problem-solving skills.
- Sales-oriented mindset.
- Able to convert conversations into opportunities.
- Passion for beauty and skincare products.
- Fluent in English (both written and spoken).
What We Offer:
- Competitive salary and performance bonuses.
- Growth opportunities within a dynamic cosmetics brand.
- A supportive team culture that values initiative and creativity.
Location: Trade Fair Complex, Lagos
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