Night Auditor

Responsibilities:

Financial and Accounting Duties:

• Reconcile accounts: Balance daily revenue, cash drawers, and credit card batches.
• Verify transactions: Check room charges, taxes, dining fees, and spa credits.
• Close the books: Execute end-of-day procedures in property management software.
• Generate reports: Produce occupancy, revenue, and statistical summaries for management.

Front Desk and Guest Services:

• Handle arrivals: Check in late-night guests and issue room keys.Assist departures: Process early morning check-outs and final invoices.
• Manage requests: Answer calls, take new reservations, and schedule wake-up calls.
• Resolve issues: Address guest complaints and provide concierge guidance.

Security and Operations:

• Monitor safety: Oversee surveillance cameras and facility access.
• Handle emergencies: Act as the primary on-site authority during crisis scenarios.
• Coordinate departments: Communicate with housekeeping and maintenance regarding room readiness and urgent repairs.
• Shift handover: Brief the incoming morning staff on overnight occurrences.

Requirements:

• Minimum qualification of HND/ BSc.
• 2 years of previous experience in a similar role

Remuneration: NGN 100,000