Network Administrator

Responsibilities:

Network & Infrastructure Administration:

• Install, configure, manage, and maintain the organization’s network infrastructure, including routers, switches, firewalls, wireless access points, and network security systems.
• Monitor network performance, troubleshoot connectivity issues, and ensure maximum uptime and reliability.
• Manage LAN/WAN environments, VPN connections, internet services, and wireless network infrastructure.
• Configure and maintain network security solutions, including firewalls, endpoint protection, access controls, and network monitoring tools.
• Perform regular network assessments, performance tuning, and capacity planning.
• Monitor server performance and support server administration tasks, including updates, patch management, and routine maintenance.
• Implement and maintain backup, disaster recovery, and business continuity procedures.
• Ensure data security, system integrity, and compliance with organizational IT policies and standards.
• Maintain and update network diagrams, configurations, inventories, and technical documentation.
• Manage user accounts, permissions, group policies, and access rights across systems and applications.
• Support cloud-based and on-premise infrastructure environments where applicable.
• Coordinate with vendors, internet service providers, and third-party support teams when necessary.

Technical Support & Systems Administration:

• Provide 1st-level technical support for hardware, software, systems, and network-related issues.
• Diagnose and resolve network outages, system failures, and user connectivity problems promptly.
• Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
• Support system upgrades, software deployments, and infrastructure improvement initiatives.
• Monitor IT assets, licensing, and system utilization to ensure operational efficiency.
• Support deployment, maintenance, and troubleshooting of business applications and enterprise systems.

Software Application Testing and Training:

• Assist in testing software applications and updates before deployment to ensure functionality and compatibility.
• Document test results, system issues, and resolutions for future reference.
• Support users during application rollouts and system upgrades.
• Conduct IT orientation and training sessions for staff on cybersecurity awareness, IT best practices, etc.
• Conduct Training on assigned Tech courses during coding bootcamps.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field.
• 1+ years of experience in network administration, systems administration, or IT infrastructure support.
• Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing/switching.
• Experience with network devices such as Cisco, MikroTik, or similar technologies is an advantage.
• Familiarity with Windows Server, Active Directory, Microsoft 365, virtualization, and backup solutions.
• Knowledge of cybersecurity principles, firewall management, and endpoint security tools.
• Experience with network monitoring and troubleshooting tools.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication, documentation, and user support abilities.
• Relevant certifications such as CCNA, Network+, MCSA, or equivalent are an added advantage.
• Ability to work independently and manage multiple priorities effectively.
• Candidate must reside in Lagos; proximity to the island is a plus.