Monitoring, Evaluation & Reporting Analyst

Responsibilities:

• Develop and implement monitoring, evaluation, and reporting processes to measure programme performance against approved work plans, targets, and donor requirements.
• Collect, validate, analyse, and maintain programme data from multiple sources, ensuring accuracy, completeness, consistency, and data integrity.
• Develop and maintain programme monitoring tools, databases, dashboards, and reporting systems to track programme outputs, outcomes, and impact.
• Monitor key performance indicators (KPIs) and assess progress against programme objectives, identifying risks, trends, and areas requiring corrective action.
• Verify beneficiary enrolment, training completion, employment outcomes, and other programme results through routine data validation and quality assurance processes.
• Coordinate surveys, assessments, beneficiary feedback exercises, field monitoring visits, and other data collection activities to support programme evaluation.
• Monitor Gender Equality and Social Inclusion (GESI) indicators and ensure the collection, analysis, and reporting of gender- and disability-disaggregated data.
• Develop interactive dashboards, reports, and data visualisations using Power BI, Microsoft Excel, and other reporting tools to support programme management and donor reporting.
• Prepare high-quality monitoring reports, performance reports, donor reports, presentations, and management dashboards in accordance with reporting timelines.
• Analyse programme data to identify trends, lessons learned, and opportunities for continuous improvement, providing recommendations to enhance programme effectiveness.
• Collaborate with programme teams to strengthen data management practices, improve reporting quality, and promote evidence-based decision-making.
• Conduct routine data quality assessments (DQAs), audits, and verification exercises to ensure compliance with donor standards and organisational policies.
• Maintain accurate monitoring documentation, reporting templates, and programme records in preparation for donor reviews, audits, and evaluations.
• Ensure all monitoring, evaluation, and reporting activities comply with donor requirements, programme guidelines, safeguarding standards, and organisational policies.
• Perform any other duties assigned to support the successful implementation of the iDICE BPO South-West Programme.

Requirements:

• Bachelor's degree in Statistics, Economics, Monitoring & Evaluation, Data Science, Social Sciences, Public Health, Development Studies, Business Administration, or a related field.
• Minimum of 4 years' experience in monitoring and evaluation, data analysis, programme reporting, research, or performance management.
• Experience working on donor-funded programmes, workforce development initiatives, or development projects is highly desirable.
• Experience using Power BI or similar business intelligence tools for reporting and data visualisation is an advantage.
• Experience working on donor-funded programmes, workforce development initiatives, or within the BPO sector is an advantage.
• Advanced proficiency in Microsoft Excel, Power BI, and other data analysis and reporting tools.
• Strong understanding of monitoring and evaluation frameworks, data quality assurance, and donor reporting requirements.
• Ability to work effectively in a hybrid, fast-paced environment and travel within the South-West region as required.

Technical Skills:

• Monitoring, Evaluation, Accountability and Learning (MEAL/M&E)
• Data collection, validation, and quality assurance
• Performance monitoring and KPI tracking
• Power BI, Microsoft Excel, and data visualisation
• Database management and reporting
• Survey design and data analysis
• Report writing and presentation development
• Microsoft Office Suite and digital collaboration tools

Core Competencies:

• Strong analytical and critical thinking skills
• Excellent attention to detail and data accuracy
• Effective communication and report-writing skills
• Planning and organisational abilities
• Problem-solving and decision-making
• Stakeholder engagement and collaboration
• Integrity, accountability, and professionalism
• Teamwork and continuous learning

Key Performance Indicators (KPIs):

• Accuracy, completeness, and timeliness of programme data and reporting
• Achievement of monitoring, evaluation, and reporting milestones
• Quality of dashboards, reports, and data visualisations
• Compliance with donor reporting and data quality requirements
• Timely submission of programme and donor reports
• Quality and effectiveness of data-driven recommendations
• Stakeholder satisfaction with reporting and programme insights
• Continuous improvement of monitoring and reporting systems