Merchant Experience and Growth Associate
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Job summary
DownloadChow is looking for a smart, energetic Merchant Experience & Growth Associate to manage in-store operations at our partner restaurant locations. You will ensure smooth order processing, keep menus updated, and help onboard customers to the DownloadChow app.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Abuja, Nigeria
Job descriptions & requirements
Responsibilities:
- Manage and monitor incoming orders from the DownloadChow platform
- Ensure fast, accurate order processing and coordination with kitchen/delivery teams
- Update vendor menus (pricing, availability, descriptions)
- Onboard walk-in customers and assist with app usage
- Promote DownloadChow to increase customer adoption and order volume
- Maintain strong relationships with restaurant staff
Requirements:
- OND and Above
- 1–2 years of experience in sales, operations, or customer service
- Strong communication and interpersonal skills
- Tech-savvy and comfortable using mobile apps
- Ability to work in a fast-paced environment
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