Medical Administrative Assistant
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Job summary
Detail-oriented Medical Administrative Assistant skilled in patient scheduling, electronic health records, and front-desk operations. Adept at managing high-volume calls, verifying insurance, and maintaining HIPAA compliance while delivering friendly patient service. Proficient in EMR systems, medical terminology, and billing support.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Interview patients for case histories before appointments
- Update and maintain patients’ health records
- Assist patients with initial paperwork
- Schedule and coordinate appointments
- Process insurance claims in compliance with the law requirements
- Use medical software to support all transactions
- Manage receivable and payable accounts and maintain financial records
- Answer patients’ queries and ensure quality customer service
- Collaborate with doctors and nurses to help with medical examinations, schedule tests, and order supplies
- Ensure compliance with procedures
- Keep up-to-date with changes in medical and insurance legislation
Requirements:
- Hands-on experience with medical software and MS Office
- Knowledge of healthcare operations
- Familiarity with medical and insurance legislation
- Excellent organizational and multitasking skills
- Customer-oriented communication skills
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