Manager - Network Operating Centre

#Wearehiring
Manager, Network Operating Center (NOC)
📍 Lagos | Technical Services & Operations | Permanent Role | Hybrid Work Mode
Open to Nigerians Only
We’re looking for an experienced NOC Manager to lead our 24/7 network operations, ensuring high availability, performance, and reliability across core, access, backbone, and customer networks.
This role is suited for a hands-on technical leader who combines deep network expertise with strong people management, operational discipline, and a passion for service quality and uptime.
What you’ll be responsible for:
• Lead and manage L1/L2/L3 NOC engineers and shift teams
• Ensure proactive monitoring, fault detection, escalation, and resolution
• Drive incident, problem, and change management using ITIL practices
• Track and improve key metrics including uptime, MTTD, MTTR, and SLA compliance
• Coordinate planned maintenance, upgrades, and configuration changes
• Serve as the primary escalation point for major network incidents
• Oversee network performance reporting and operational dashboards
• Champion automation and continuous improvement in NOC processes
What you bring:
• Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related field
• 7+ years’ experience in Network Operations / ISP / Service Provider environments
• 3+ years in a leadership role managing a 24/7 NOC team
• Strong knowledge of IP networks (BGP, OSPF, MPLS), fiber, GPON, and wireless
• Experience with monitoring tools (e.g., Zabbix, PRTG, SolarWinds, Cacti)
• CCNP and ITIL certifications (preferred); PMP/PRINCE2 is a plus
• Excellent stakeholder communication and incident leadership skills
Salary: N700, 000 to N1.4M/Per Month
If you’re driven by network reliability, operational excellence, and leading high-impact technical teams, we’d love to hear from you.
👉 Apply before 15th February, 2026
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