Learning & Development Specialist

• Develop comprehensive training programs for various roles across the organization.
• Design curriculum, training materials (slides, manuals, handouts, videos), and assessments and other learning resources.
• Develop and manage standardized onboarding programs for internal and client teams, ensuring effective integration and role readiness.
• Facilitate virtual or in-person training sessions for employees at all levels.
• Develop, track, and manage KPIs and performance metrics, and support employee performance evaluations and improvement plans.
• Use performance data to identify training and development needs and provide actionable feedback.
• Maintain training records, attendance, and performance data.
• Evaluate training effectiveness and recommend improvements based on feedback, performance data, and organizational needs.
• Support the development of certification or recognition programs.
• Collaborate with the rest of the team to ensure training aligns with organizational goals.
• Stay up-to-date on best practices in Learning & Development, HR, soft skills, and professional training.
• Recommend innovative approaches, tools, and frameworks for organizational learning.

Requirements:

• A minimum Bachelor’s degree in Human Resources, Education, Psychology, Industrial Relations, or related field.
• Minimum 3 years of experience in Learning & Development, HR Training, or Organizational Development.
• Experience designing training programs for multiple roles, including blue-collar and professional staff, is an advantage.
• Strong instructional design and curriculum development skills, with the ability to create training programs from scratch for diverse roles.
• Excellent communication, facilitation, and presentation skills, with the ability to deliver effective virtual and in-person training.
• Strong organizational and project management skills, with the ability to manage training programs, records, and performance data effectively.