Laundry Supervisor

Responsibilities:

• Supervise and coordinate daily laundry activities, including sorting, washing, drying, ironing, folding, and packaging of laundry items.
• Assign duties and prepare work schedules for laundry attendants and other team members.
• Ensure that linen, towels, uniforms, and guest clothing are handled carefully and processed according to their fabric types and care instructions.
• Monitor the quality of washed and finished items to ensure they are clean, properly pressed, and free from stains or damage.
• Ensure laundry items are delivered to the appropriate departments or guests within the required timeframe.
• Inspect washing machines, dryers, pressing equipment, and other laundry machinery to ensure proper operation.
• Report equipment faults and coordinate maintenance or repairs when necessary.
• Monitor the use of detergents, chemicals, water, electricity, and other laundry supplies to minimize waste.
• Maintain accurate records of laundry received, processed, delivered, and pending.
• Monitor linen inventory and report missing, damaged, or worn-out items.
• Ensure compliance with hygiene, sanitation, chemical-handling, and workplace safety procedures.
• Train staff on proper laundry techniques, equipment operation, and safe work practices.
• Handle laundry-related complaints and resolve service issues professionally.
• Coordinate with housekeeping, front office, and other departments to meet operational requirements.
• Maintain cleanliness and orderliness in the laundry room and storage areas.
• Prepare daily or periodic reports on laundry activities, staff performance, and supply requirements.

Requirements:

• A minimum of 2 years of experience
  
• A minimum of an SSCE