Junior Palo Alto Engineer

Security Operations & Support:

• Assist in the installation, configuration, and maintenance of Palo Alto Networks security
• solutions.
• Support the day-to-day administration of Next-Generation Firewalls (NGFWs).
• Monitor security alerts, logs, and system health dashboards.
• Assist in implementing and maintaining security policies, NAT rules, and access control
• configurations.
• Perform routine firewall health checks and preventive maintenance.
• Support incident investigation and troubleshooting activities.
• Escalate complex security incidents and technical issues to senior engineers.
• Project Implementation
• Participate in firewall deployment, migration, and upgrade projects.
• Assist with firewall policy implementation and validation.
• Support testing and verification activities during project execution.
•  Assist in documenting implementation procedures and outcomes.

• Monitor firewall events and security logs.
• Assist in identifying potential security threats and vulnerabilities.
• Support compliance audits and security reviews.  Follow organizational security policies, standards, and procedures.
• Documentation & Reporting
• Maintain accurate records of firewall configurations and changes.
• Prepare incident reports and operational documentation.
• Update network and security diagrams as required.
• Document troubleshooting activities and resolutions.
• Learning & Development
• Participate in cybersecurity and Palo Alto training programs.
• Develop knowledge of network security principles and technologies.
• Work towards achieving Palo Alto certifications and relevant industry credentials.

Required technical skill:

• Basic understanding of cybersecurity principles.
• Knowledge of firewall concepts and network security.
• Understanding of access control and security policies.
• Familiarity with common cyber threats and attack vectors.

• o Routing and Switching
• o DNS
• o DHCP
• o HTTP/HTTPS
• o VPN fundamentals
• o Network troubleshooting principles

• Palo Alto Next-Generation Firewall (NGFW)
• Security Policies
• NAT Policies  App-ID
• User-ID
• Security Profiles
• URL Filtering
• Threat Prevention
• VPN Technologies

• Familiarity with Windows and Linux operating systems.
• Basic understanding of SIEM and log analysis tools.
• Basic scripting knowledge (PowerShell, Python, or Bash) is an advantage.
• Required Competencies
• Strong analytical and problem-solving skills.
• Attention to detail.
• Good written and verbal communication skills.
• Teamwork and collaboration.
• Customer-focused mindset.
• Ability to learn new technologies quickly.
• Ability to work effectively under supervision
• Bachelor's Degree in Computer Science, Information Technology, Cybersecurity,Engineering, or related discipline.
• 0 - 3years of experience in networking, IT support, or cybersecurity.
• Exposure to enterprise network environments is an advantage.
• Internship or project experience involving security technologies is desirable.

• Palo Alto Networks Certified Cybersecurity Entry-Level Technician (PCCET)
• Palo Alto Networks Certified Network Security Administrator (PCNSA)
• Cisco CCNA

• Timely resolution of assigned incidents and service requests.
• Accuracy of firewall policy implementations.
• Compliance with security procedures and standards.
• Quality of technical documentation.
• Successful completion of assigned project tasks.
• Achievement of training and certification objectives.
• Customer and stakeholder satisfaction.
  
• Flexibility Clause