Lead Technical Instructor
Job summary
As the Lead Technical Instructor, you are responsible for transforming complex software configurations into scalable business solutions, focusing on Finance, Supply Chain, and CRM automation.
Job descriptions & requirements
Responsibilities:
- Architecture Instruction: Deliver advanced training on SAP S/4HANA (Greenfield/Brownfield), Oracle OCI (Infrastructure/Database), and Salesforce (Multi-tenant architecture).
- Technical Development: Lead deep dives into SQL/PL-SQL and Apex/LWC programming to ensure students can extend standard software functionality process. Orchestration: Teach the Lead-to-Cash and "Procure-to-Pay" lifecycles, ensuring students understand how data flows across disparate OEM systems.
- Environment Governance: Manage and troubleshoot specialized sandbox environments, including SAP Fiori instances, Oracle Autonomous Databases, and Salesforce Scratch Orgs
- Curriculum Lifecycle: Ensure all training materials reflect the latest OEM releases (e.g., SAP Quarterly Updates or Salesforce Seasonal Releases)
Requirements:
- Experience with SAP S/4HANA, including Fiori UX, S/4HANA Finance and Logistics modules, and Business Process Automation (BPA)
- Understanding of transitioning legacy processes into modern SAP environments
- Knowledge of Oracle Cloud Infrastructure, including SQL, PL/SQL performance tuning, OCI architecture, and data warehousing
- Experience managing or migrating on-premise workloads to OCI
- Experience with Salesforce customization and automation
- Knowledge of Salesforce Flows, Apex, and Lightning Web Components (LWC)
- Ability to support CRM automation and system integration
- Strong problem-solving and technical support skills
- Ability to work across multiple platforms and business systems
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