Implementation Officer

The Concept Group

Job Summary

Carry out installation and troubleshooting of all Telematics hardware and ensure all installations carried out by installers conform to engineering best practices.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

  • Provide necessary support in the coordination and management of Installers (Trackers/Telematics Technicians)
  • Carry out pre-deployment hardware tests and product sample testing with R&D
  • Installation activities for monitoring hardware in vehicles (trackers, RFID units, etc)
  • Installation of Fuel monitoring hardware for both stationary and mobile assets
  • Installation of other remote monitoring hardware for other solutions
  • Technical training of Installers
  • Troubleshooting and repair of devices retrieved during health checks
  • Liaise with installers on deployment activities and requirements
  • Safekeeping and filing of fleet owners’ information for record purposes.
  • Maintaining an electronic database of vehicle tracker installers
  • Provide necessary support to Research & Development Engineering as well as Recovery & Control department


  • B.Sc. in Electrical and Electronics /Electromechanical /Mechanical/Instrumentation & Control Engineering
  • Adequate knowledge of microcontroller and microprocessor systems
  • Experience with electronic circuits
  • Experience and knowledge of Automotive Electronic/Electrical systems
  • Keen attention to detail
  • Eager and willing to get his/her hands dirty for the on-site deployment of IoT solutions
  • Ability to identify potential hardware issues and resolve them in a timely manner

Job Knowledge:

  • Knowledge of Remote Terminal Units
  • Knowledge of Electrical/Electronic Circuit
  • Knowledge of Electronic Sensors
  • Knowledge of Automotive Electronic/Electrical systems
  • Knowledge of Microcontroller and Microprocessor-based designs


  • Knowledge of AutoCAD
  • Knowledge of MATLAB/Simulink
  • Microsoft Office Suite and Google Suite
  • Problem Solving
  • Vehicle diagnosis

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| Full Time |
NGN Confidential
Job Function: Software & Data
| Full Time |
NGN Confidential
Job Function: Software & Data