Human Resources Manager

Responsibilities:

HR Strategy & Leadership

• Design, deploy, and review HR strategies, structures, and programs to align with business growth.
• Drive organisational capability building and workforce development initiatives.
• Provide executive advisory support to leadership on people-related decisions and business impacts.
• Lead HR transformation projects, including digitisation, AI adoption, and policy modernisation.

Talent Acquisition & Workforce Planning

• Lead recruitment strategies for technical, engineering, sales, and support roles.
• Build and manage talent pipelines for future workforce needs across African markets.
• Oversee structured onboarding, orientation, and role-fit alignment for new hires.
• Implement succession planning frameworks, graduate trainee programs, and talent mapping.

Learning, Development & Career Growth

• Conduct skills gap analysis and execute yearly learning & capability development plans.
• Drive leadership development, coaching, and high-potential career fast-tracking.
• Design competency frameworks, mentorship systems, and individual development plans.

Performance Management

• Champion performance appraisal cycles (OKRs/KPIs) and continuous feedback systems.
• Improve productivity through goal setting, scorecard implementation, and performance coaching.
• Lead talent calibration, high-performance recognition, and corrective support for low-performers.

Compensation, Benefits & Rewards

• Manage payroll input, salary review cycles, and internal equity assessments.
• Develop and optimise total rewards structure, including bonuses, commission plans, pensions, HMO & incentives.
• Lead compensation benchmarking and ensure compliance with market and regulatory standards.

Employee Relations & Welfare

• Foster a collaborative, inclusive, and high-morale work environment.
• Manage disciplinary processes, grievance handling, conflict resolution & mediation.
• Champion employee well-being, mental health awareness, social engagements, and welfare programs.
• Maintain strong communication channels between management and staff.

Policy Management, Compliance & HR Governance

• Develop, review, and enforce HR policies, employee handbook, and operational guidelines.
• Ensure legal compliance with labour laws, regulatory frameworks, and workplace ethics.
• Prepare HR audit documentation, maintain compliance records, and manage legal exposure.

HR Analytics & Reporting

• Manage HR MIS/HCM systems for real-time tracking of workforce performance metrics.
• Provide weekly, monthly and quarterly HR reports to leadership.
• Track analytics on turnover trends, headcount, hiring efficiency, training ROI, and productivity.

HR Operations & General Administration

• Manage office administration, facility management, vendor relations & asset control.
• Oversee travel coordination, fleet management, workspace planning & procurement support.
• Enforce HSE and security compliance to maintain a safe and efficient work environment.

Requirements:

• Bachelor’s degree in HRM, Business Administration, Social Sciences, Industrial Relations or related field.
• 7–10 years professional HR experience with at least 4 years in a managerial/supervisory capacity.
• Professional certifications such as CIPM, CIPD, SHRM, SPHRi or equivalent are a strong advantage.
• Experience in technology, software, telecoms, or a fast-paced corporate environment preferred.
• Strong HR leadership ability with proven success in strategy implementation.
• Excellent communication, negotiation, stakeholder management, and people skills.
• High level of emotional intelligence, integrity, confidentiality, and business acumen.
• Proficiency in HR systems and digital HR tools (HRIS/HCM, ATS, LMS, workflow automation, AI-HR tools).

What we offer

• Competitive and industry-aligned compensation structure
• Work alongside top industry minds in an innovative, tech-driven environment
• Opportunities for international exposure and cross-regional collaboration
• Continuous learning & career development support
• Performance-based rewards, recognition, and growth acceleration paths