Human Resource Officer
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Job summary
The human resources officer will support the effective management of human capital within the eye clinic by overseeing recruitment, employee relations, HR operations, and compliance with healthcare workforce standards. The role ensures that the clinic maintains a productive, compliant, and patient-centred workforce while supporting organisational growth.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
Recruitment & Talent Management:
- Coordinate end-to-end recruitment processes, including job postings, candidate screening, interviews, and onboarding.
- Support hiring of medical and non-medical staff such as ophthalmologists, optometrists, nurses, technicians, and administrative personnel.
- Maintain an updated employee database and staffing plans.
- Facilitate orientation and induction programmes for new employees.
HR Operations & Administration:
- Maintain employee records in compliance with labour laws and healthcare regulations.
- Manage employment contracts, confirmations, promotions, and exit processes.
- Monitor attendance, leave management, and staff scheduling coordination.
- Support payroll preparation by providing accurate employee data.
Employee Relations:
- Serve as the first point of contact for HR-related employee concerns.
- Promote a positive workplace culture aligned with patient care values.
- Assist in conflict resolution and disciplinary procedures.
- Support staff engagement and welfare initiatives.
Performance Management:
- Coordinate performance appraisal processes.
- Support managers in setting KPIs and monitoring staff performance.
- Identify training and development needs across departments.
Training & Compliance:
- Organise staff training programmes including clinical compliance, patient service standards, and workplace safety.
- Ensure compliance with healthcare policies, labour regulations, and professional standards.
- Support implementation of HR policies and procedures.
HR Reporting:
- Prepare periodic HR reports including headcount, turnover, recruitment status, and training activities.
- Provide HR insights to management to support decision-making.
Requirements:
- Bachelor’s degree in human resources, business administration, psychology, or a related field.
- A minimum of 3–5 years of HR experience, preferably within healthcare or hospital environments.
- Professional HR certification (CIPM, SHRM, or equivalent) is an added advantage.
- Good knowledge of Nigerian labour law and HR best practices.
- Strong interpersonal and communication skills.
- High level of confidentiality and professionalism.
- Proficiency in Microsoft Office and HR systems.
Key Competencies:
- Employee relations and conflict management
- Recruitment and onboarding expertise
- Organizational and administrative skills
- Attention to detail
- Compliance and policy management
- Problem-solving and teamwork
Work Environment:
- Clinical healthcare setting requiring professionalism, empathy, and adherence to patient confidentiality standards.
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