Human Resources Officer

Responsibilities:

Operational Duties: 

• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding new employees.
  
• Maintain accurate employee records and HR documentation.
  
• Develop and implement HR policies and procedures.
  
• Handle employee relations issues and guide on workplace matters.
  
• Coordinate staff training, development, and performance management activities.
  
• Monitor employee attendance, punctuality, and leave administration.
  
• Ensure compliance with labor laws and company regulations.
  
• Support management in workforce planning and organizational development.
  
• Assist in creating employee engagement and retention initiatives.
  
• Prepare HR reports and provide relevant workforce insights to management.

Recruitment & Onboarding:

• Post job vacancies on recruitment platforms and social media.
  
• Screen applications and conduct initial interviews.
  
• Schedule interviews with department heads and management.
  
• Conduct reference checks and prepare employment documentation.
  
• Facilitate employee orientation and onboarding processes.

Employee Administration:

• Maintain employee files and update HR databases.
  
• Prepare employment contracts, confirmation letters, warning letters, and other HR correspondence.
  
• Track probation periods and coordinate confirmation reviews.
  
• Monitor staff attendance and maintain leave records.

Performance Management:

• Coordinate employee performance evaluations.
  
• Follow up on performance improvement plans where necessary.
  
• Support department managers in handling performance-related matters.

Employee Relations:

• Address employee concerns and grievances professionally.
  
• Investigate workplace conflicts and recommend appropriate resolutions.
  
• Promote a positive and productive work environment.

Compliance & Reporting:

• Ensure adherence to company policies and labor regulations.
  
• Maintain confidentiality of employee information.
  
• Generate HR reports including recruitment, turnover, attendance, and disciplinary records.
  
• Support audits and compliance reviews when required.

Requirements:

• Strong knowledge of HR principles, practices, and labor regulations.
  
• Excellent communication and interpersonal skills.
  
• Strong organizational and administrative abilities.
  
• Ability to handle sensitive and confidential information.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  
• Ability to multitask and work effectively in a fast-paced hospitality environment.
  
• Strong problem-solving and conflict-resolution skills.
  
• Attention to detail and accuracy in record keeping.
  
• Bachelor's Degree in Human Resources, Business Administration, Industrial Relations, Psychology, or a related field.
  
• Minimum of 2–4 years of HR experience, preferably in hospitality, restaurant, or retail operations.
  
• Professional HR certification is an added advantage.
  
• Experience in recruitment, employee relations, and performance management.
• Leadership and decision-making skills.
• High level of professionalism and integrity.
• Excellent time management skills.
• Ability to build strong working relationships across departments.
• Strong analytical and reporting skills.
• Customer service mindset with a people-focused approach.

Location: Abuja

Remuneration: NGN 120,000