Human Resources Officer
Job summary
The Human Resources Officer is responsible for supporting the daily HR operations of the organization, including recruitment, employee relations, performance management, attendance monitoring, and compliance with company policies. The role ensures efficient HR service delivery and promotes a positive work environment.
Job descriptions & requirements
Responsibilities:
- Coordinate recruitment processes (job postings, interviews, onboarding)
- Maintain and update employee records and HR databases
- Monitor staff attendance, lateness, and biometrics reporting
- Prepare and issue HR documents (offer letters, warnings, memos, contracts)
- Handle employee relations issues and support conflict resolution
- Ensure compliance with company policies and labor regulations
- Support performance management processes and appraisals
- Conduct staff orientation and training coordination
- Monitor disciplinary processes and maintain proper documentation
- Collaborate with department heads to address staffing and operational needs
- Track leave management and staff schedules
- Assist in payroll preparation by providing accurate HR data
Requirements:
- Attention to detail and accuracy
- Confidentiality and professionalism
- Problem-solving and conflict resolution
- Time management and multitasking
- Strong documentation and reporting skills
Key Performance Indicators (KPIs):
- Accuracy of HR records and documentation
- Timeliness of recruitment and onboarding
- Attendance and biometrics reporting accuracy
- Employee disciplinary and compliance tracking
- Staff retention and engagement levels
Working Conditions:
- Office-based role with frequent interaction across departments
- May require extended hours during peak HR activities
- Fast-paced environment requiring multitasking
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