HR/Admin Manager
Job summary
We are seeking an experienced HR/Admin Manager to oversee all human resources and administrative operations within our hospitality business. The successful candidate will be responsible for managing recruitment, employee relations, staff development, and ensuring compliance with labor laws and company policies. The HR/Admin Manager will play a key role in building and maintaining a positive workplace culture while ensuring the smooth day-to-day administrative operations of the hotel/restaurant. This role involves coordinating HR processes such as hiring, onboarding, training, performance management, and staff welfare, while also supervising office administration, documentation, and internal communications. The candidate will work closely with management and department heads to ensure proper staffing levels, improve employee performance, and maintain high service standards that support the overall guest experience.
Job descriptions & requirements
- Manage recruitment, selection, and onboarding of hospitality staff.
- Develop and implement HR policies and procedures in line with labor laws.
- Handle employee relations, disciplinary procedures, and conflict resolution.
- Coordinate staff training, development, and performance evaluations.
- Maintain employee records, HR documentation, and payroll coordination.
- Oversee staff scheduling, attendance, and leave management.
- Ensure compliance with labor regulations, health, and workplace policies.
- Supervise administrative functions, including office operations and documentation.
- Support management in workforce planning and organizational development.
- Promote a positive workplace culture and staff engagement.
- Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
- 3–5 years experience in HR or administrative management, preferably in hospitality, hotels, or restaurants.
- Strong knowledge of labor laws, HR policies, and employee relations.
- Excellent communication, leadership, and organizational skills.
- Experience managing large teams in a fast-paced service environment.
- Proficiency in HR systems, payroll processes, and Microsoft Office tools.
- Strong problem-solving and conflict management skills.
- High level of confidentiality, professionalism, and attention to detail.
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