HR & Admin Officer

Responsibilities:

Human Resources:

• Support the recruitment process, including preparing job adverts, reviewing applications, scheduling interviews and communicating with candidates.
• Coordinate onboarding and induction for new employees.
• Prepare and maintain employee records, personnel files, employment documentation and HR trackers.
• Maintain accurate records of staff attendance, lateness, leave and other employee-related information.
• Assist with the preparation and administration of employment letters, confirmations, warnings and other HR correspondence.
• Support the implementation and communication of HR policies, procedures and workplace standards.
• Assist with staff performance monitoring, appraisals and related HR processes.
• Support employee engagement, welfare and staff communication initiatives.
• Respond to routine employee enquiries and escalate sensitive or complex matters appropriately.
• Assist with payroll-related HR inputs, including attendance, leave, deductions and other relevant employee information.
• Maintain confidentiality of employee and company information.
• Prepare routine HR reports and provide administrative support to the HR Manager.

Administration:

• Support the day-to-day administrative operations of the Company.
• Maintain organised records, documents and administrative files.
• Coordinate internal meetings, staff communications and administrative activities as required.
• Assist with office supplies, stationery and general administrative requirements.
• Support coordination with vendors and service providers where required.
• Assist with staff logistics, documentation and other operational requirements.
• Ensure administrative processes are properly documented and followed.
• Provide general administrative support to management and other departments as assigned.

Requirements:

• Bachelor's degree or HND in Human Resources, Industrial Relations, Business Administration, Psychology or a related field.
• 2–3 years' relevant experience in HR and administrative functions.
• Previous experience in hospitality, hotels, restaurants, wellness, retail or another service-oriented environment will be an advantage.
• Good knowledge of HR administration and employee lifecycle processes.
• Good working knowledge of Microsoft Word and Excel.
• Strong written and verbal communication skills.
• Excellent organisational and record-keeping skills.
• High level of confidentiality, professionalism and discretion.
• Strong attention to detail and ability to follow through on assigned tasks.
• Ability to manage multiple priorities in a fast-paced working environment.
• Good interpersonal skills and the ability to work effectively with employees at different levels of the organisation.

The Ideal Candidate:

We are looking for someone who is:

• Highly organised and detail-oriented
• Professional and discreet when handling confidential information
• Proactive and willing to take ownership of assigned responsibilities
• Comfortable working with people and handling routine employee matters
• Good at documentation and follow-up
• Able to work independently while knowing when to escalate matters
• Calm, professional and solutions-oriented
• Comfortable working in a structured, hospitality-focused environment