Responsibilities:

§  Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.

§  Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

§  Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

§  Answer immediately to request from guests, as well as from other departments

§  Load cart with supplies such as linens and move it to the required area

§  Enter guest rooms by adhering to proper procedures and ensure they are vacant

§  Replace used amenities in guest rooms

§  Provide clean linens and terry for dirty ones

§  Fold terry, make beds, and ensure bathrooms are clean

§  Take away, room service items, dirty linen, and trash

§  Perform check on all room appliances to ensure they are in good working condition

§  Adjust furniture, desk items, and appliances when necessary

§  Dust furnishings and walls and remove marks from them

§  Carry out floor care duties in hallway and guest rooms, and vacuum carpets

§  Adhere to all safety, security, and company procedures and policies

§  Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor

§  Coordinates work activities among departments.

§  Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

Qualification/Requirement:

-   Minimum of OND plus 2 years experience in hospitality industry or 5 years experience in the Hospitality industry

-   Good written and verbal communication