Hotel & Operations Manager
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Job summary
The Hotel & Operations Manager is responsible for overseeing the daily operations of the hotel, ensuring excellent guest experience, supervising staff, and driving profitability.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Oversee daily hotel operations (front desk, housekeeping, restaurant, maintenance)
- Supervise, train, and manage hotel staff.
- Ensure high standards of customer service and guest satisfaction.
- Monitor budgets, expenses, and revenue performance.
- Handle guest complaints and resolve operational issues.
- Ensure compliance with health, safety, and hospitality regulations.
- Develop strategies to increase occupancy and revenue
Requirements:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
- At least 1 year of experience in hotel management or a supervisory role.
- Strong leadership and organisational skills.
- Excellent communication and problem-solving skills.
- Proficiency in hotel management software and Microsoft Office.
- Ability to work flexible hours, including weekends.
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