Hotel Manager

Responsibilities:

Hotel Operations:

• Oversee and coordinate all hotel departments (front desk, housekeeping, maintenance, restaurant, bar).
• Ensure smooth day-to-day running of the hotel with high standards of service.
• Train, supervise, and evaluate staff across all units.
• Handle guest escalations, special requests, and VIP experiences.

Food & Beverage Leadership:

• Manage all F&B operations (restaurant, bar, room service, kitchen).
• Develop creative menu concepts in collaboration with the chef.
• Implement quality control for food presentation, taste, consistency, and hygiene.
• Drive sales through promotions, themed nights, and upselling strategies.
• Create SOPs for kitchen workflow, food cost management, inventory controls, and service standards.

Business & Revenue Growth:

• Develop strategies to increase occupancy, restaurant foot traffic, and total revenue.
• Oversee budgeting, forecasting, and cost control (especially food & labor costs).
• Monitor performance metrics: ADR, RevPAR, customer ratings, food cost %, etc.
• Coordinate marketing efforts with digital and offline campaigns to promote the hotel’s dining offerings.

Compliance & Standards:

• Ensure all operations comply with safety, health, and regulatory standards.
• Maintain top-tier cleanliness and aesthetic standards across all guest-facing areas.
• Uphold customer service excellence and maintain high review ratings.

Requirements:

• Minimum 3–5 years of experience as a Hotel Manager, F&B Manager, Restaurant Manager, or similar leadership role.
• Management: 2 years (Required)
• Strong knowledge of Food & Beverage operations, menu development, and kitchen supervision.
• Excellent leadership, communication, and staff-management skills.
• Strong understanding of hospitality financials: food cost, payroll, budgeting, forecasting, revenue tracking.
• Hands-on, proactive, and able to implement systems, SOPs, and service discipline.
• Ability to work weekends, evenings, and under pressure in a fast-paced environment.
• A hospitality certification or degree is an added advantage.

Benefits:

• Competitive salary (based on experience)
• Performance bonuses
• Profit-sharing opportunities
• Staff meals
• Transport support